How Appius protects your data

Introduction

Customers trust Appius with their data so that they can focus on the work that matters most to their businesses. That’s why we’re focused not only on creating an easy-to-use collaborative work management solution, but also on keeping our customers’ data safe

In this white paper, you’ll learn how Appius prioritizes security, availability, and confidentiality through our:

1. Infrastructure

Appius utilizes cloud computing service offerings, primarily from Hetzner Cloud as the core building block of the Appius platform and AI-Agents.

Hetzner manages the security and compliance of the cloud computing infrastructure, and Appius manages the security and compliance of the software and data residing in the cloud computing infrastructure. Please refer to the ISMS & data protection policy from Hetzner.

Appius uses Kuberntes to run its Platform and AI-Agents. Kubernetes provides a reliable, scalable, and secure way to process customer data. The following represents a simplified diagram of Appius’s software infrastructure.

Source: https://excalidraw.com/#json=st4n61y4EgA7oScczaMMl,3uE0RcO5daOP0GZO4Hgsuw

Source: https://excalidraw.com/#json=st4n61y4EgA7oScczaMMl,3uE0RcO5daOP0GZO4Hgsuw

1.1 Web Services

The web servers handle customer data, provide application functionality to our users, and integrate with other components of our infrastructure.

1.2 Data Process Services

Appius also has a couple internal processing services. These services are not exposed to through any public endpoint and are only used for long running processes of our AI-Agents.

1.3. Supabase Services

Appius uses the open-source Supabase services to handle data storage, authentication, and real-time capabilities for its applications. Supabase is deployed in a self-hosted environment on Kubernetes, ensuring full control over data and infrastructure. The setup includes the following components: