Appius has prepared a business continuity plan to ensure that services can be restored as quickly as possible in the event of unforeseen or unavoidable disasters. This plan outlines the procedures that will be followed to recover or continue vital technology infrastructure and systems following a disaster.

Scope

This plan covers Appius’s primary data centers hosted on Hetzner Cloud in Nuremberg, Germany.

Responsibilities

We have established the following responsibilities in implementing this plan:

• Incident Response: Responsible for coordinating and implementing the plan in the event of a disaster.
• IT: Responsible for implementing the recovery procedures outlined in the plan.
• Communication: Responsible for communicating with customers, employees, and other stakeholders during and after the disaster.

Plan Activation

The business continuity plan will be activated in the event of a disaster that results in an extended service outage. The Incident Response Team will assess the situation and determine whether to activate the plan.

Disaster Recovery Procedures

1. Notification: The Incident Response Team will notify the IT Team and Communication Team of the disaster and its impact on services.
2. Assessment: The IT Team will assess the extent of the damage and determine the best course of action for recovery.
3. Recovery: The IT Team will implement recovery procedures to restore services as quickly as possible. This may involve activating the DR site, bringing up nodes in another data center, or restoring from backups.
4. Testing: Once services are restored, the IT Team will conduct testing to ensure that all systems and infrastructure are functioning correctly.
5. Communication: The Communication Team will communicate with customers, employees, and other stakeholders to provide updates on the status of services and any actions that need to be taken.

Testing and Maintenance

Appius will test the business continuity plan annually to ensure its effectiveness and to identify areas for improvement. Appius will also conduct regular maintenance on its infrastructure and systems to ensure that they are up-to-date and can be recovered in the event of a disaster.

Conclusion

Appius recognizes the importance of having a business continuity plan in place to ensure that services can be restored as quickly as possible in the event of a disaster. By following the procedures outlined in this plan, Appius can minimize the impact of a disaster on its operations and customers.